Missed appointments and manual reschedules create expensive gaps in clinic schedules. Voxworks automates confirmation, cancellation, and follow-up calls with a friendly, clinically appropriate tone, freeing medical reception teams for higher-value care.
Phone calls are the most efficient way to guarantee patient attendance. Voxworks turns your clinic's reception phone lines into a reliable automation.
Live in-call scheduling synced with your PMS.
Outbound appointment reminders with real-time confirmations and instant reschedule handling.
Remind patients of overdue check-ups and prescription refills with live transfer if needed.
Compliant bulk outbound ex-patient calls and consistent data capture.
Post-care check-ins and PROMs collection.
Fasting, arrival time, location, parking with live Q&A handling.
Our Australia-optimised voice engine + local hosting keeps latency to a minimum, so the conversation flows naturally.
Listen to a sample call recording or test one of our pre-built industry call script templates for yourself.
Template #1
Test It YourselfConfirms upcoming appointments with patients, handles reschedules, and updates the calendar in real-time.
One-click native integrations with Best Practice, D4W, Cliniko, MedicalDirector, Genie, and more. Designed to fetch patient or contact info for call context, and repopulate important intel into your PMS.
We can also build custom integrations with your business systems.
Clinics report tighter schedules and fewer last-minute gaps
Staff spend less time handling routine calls
Patients get clear, consistent instructions and faster resolutions
Less friction means more inbound volume
Voxworks is designed to help your business stay compliant with Australia's broad regulatory regime as applies to AI calling.
Consent-first outbound, opt-out lists, auto DNCR screening, caller ID controls.
Call scripts auto-reviewed for telemarketing compliance and Australian Consumer Law.
Call recordings and transcripts stored on Australian servers.
AI calling is 100% orchestrated within Australia.
Voxworks aligns with ISO27001 information security management standard.
Voxworks integrates seamlessly with popular Australian PMS platforms including Best Practice, MedicalDirector, Cliniko, Genie, and D4W. Patient data syncs automatically for call context, and appointment updates flow back into your system.
Learn more about how medical clinics are using AI calling to upgrade their phone lines.
